Interactive remote assistance with augmented reality

DTC recently acquired state-of-the-art cloud-based software, which enhance our capabilities to provide real-time remote assistance to customers anywhere in the world.

The augmented reality of this software application enable us to view the camera stream of a smartphone at a remote location, while making simultaneously annotations on the screen, using VoIP and/or sending text chats.

The visual remote assistance software is ensuring secure connections by adopting industry-standard like SSL and 256-bit AES protocols.

Learn more about this service

Author

  • Ronald Ditmer is the founder and managing director of Ditmer Trading & Consulting BV. Involved in the porcelain enameling industry since 1984 and specialized in setting-up complete enameling plants, designing enameling equipment and troubleshooting enameling processes & equipment.

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